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Expert Analysis

Trends In Defamation Cases Involving Online Reviews

Law360, New York ( November 27, 2013, 5:55 PM EST) -- Brand owners today face a constant challenge in monitoring their company's online reputation and, where appropriate, responding to user comments and reviews. Usually, negative online feedback can be addressed through standard customer relations. Sometimes, though, a user review goes so far beyond the pale that the brand owner might consider suing the user, as well as the website where the comments are posted, for defamation....

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