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Expert Analysis

Airlines Must Prepare For State AG Investigations

By Diana Cortes, Brendan Killeen and Nicholas Gess ( May 15, 2024, 3:01 PM EDT) -- On April 16, the U.S. Department of Transportation and 18 state and territorial attorneys general agreed to a memorandum of understanding that delegates authority to the AGs to investigate consumer complaints against commercial passenger airlines, and streamlines the process for doing so....

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