Insurer Disputes Coverage For BIPA Suits Over Food Phone Orders Handled By AI

(July 10, 2024, 8:15 AM EDT) -- CHICAGO — A businessowners insurer filed suit in an Illinois federal court seeking a declaratory judgment that it owes no coverage for two underlying putative class action lawsuits alleging that its insured and two franchise restaurants violated the Illinois Biometric Information Privacy Act (BIPA) when they used the insured’s voice artificial intelligence technology to handle phone orders from customers....