CCIR unveils report on governance, business culture for fair treatment of customers in insurance sector

By Laurie LaPalme, Derek Levinsky, Marisa Coggin and Jesse Collins-Swartz (August 14, 2024, 2:54 PM EDT) -- On June 27, 2024, the Canadian Council of Insurance Regulators (CCIR) issued a report titled “Governance and Business Culture in terms of Fair Treatment of Customers: Consolidated Observations, Recommendations and Good Practices” (the report)....