Dancing with the devil: Benefits managers and pharmacies

By Neil M. Abramson and Anne Lewis (May 13, 2024, 2:38 PM EDT) -- Ontario pharmacists have multiple and often competing responsibilities. Beyond their clinical duties, many pharmacists are business owners, employers, mentors and teachers. However, their primary duty is always to the public. Unfortunately, Ontario pharmacists are increasingly being subjected to pressures that seemingly bear no relationship to their ability to serve the public and which threaten to shift the focus within the profession from patient-centred care to commercial concerns....