How can I help you? | Murray Gottheil

By Murray Gottheil ( November 15, 2024, 10:29 AM EST) -- One day, quite a few years ago, I was out for lunch with a banker whom I will call Neal. Neal was a commercial account manager at a large Canadian bank. As I always did at such meetings, I asked Neal, “How can I help you?” (For those of you who need a masterclass in networking, this is how you do it. You don’t tell referral sources how great you are, how your firm provides better quality services at lower prices and all of the usual boring stuff. You ask people, “How can I help you?”)...

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