September 05, 2024
A Massachusetts federal judge on Wednesday signed off on a settlement between Liberty Mutual and a group of workers at a call center in Pennsylvania over allegations the insurer forced the employees to perform various tasks before and after their shifts without pay.
July 21, 2023
A Massachusetts federal judge greenlighted Friday a collective of Liberty Mutual call center workers alleging the insurance company forced them to do unpaid work, but trimmed the group to include only employees at one location, ruling they did not have evidence to support a nationwide collective.
December 14, 2022
A proposed class of former call center employees for Liberty Mutual shouldn't be certified because their claims of unpaid labor are unverified and are seeking to include people with 60 different job titles who didn't necessarily experience the same thing the plaintiffs allege, the insurance company told a Massachusetts federal court Tuesday.
October 04, 2022
Two former Liberty Mutual call center agents hit the insurance giant with a proposed class action on Tuesday alleging that the company required them to perform numerous unpaid tasks in preparation for their shift before they could clock in.