February 04, 2025
Quest Diagnostics reached a $25,000 deal to resolve a former call center agent's suit alleging she was stiffed on wages for the time she spent booting up her computer and shutting down the programs after work, a filing in New Jersey federal court said.
April 22, 2024
Quest Diagnostics hasn't been paying its call center agents for off-the-clock work, such as the time it takes them to log into computer systems and shut down the programs, an ex-worker alleged in a proposed collective action filed Monday in New Jersey federal court.