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Expert Analysis

Practical Safeguards For Employee Use Of Messaging Apps

By Erin Schrantz and Andrew Philip Walker ( May 14, 2019, 3:15 PM EDT) -- Just as email relegated the formal letter and facsimile to the sideline, instant messaging and "ephemeral" messaging — which self-destructs after a few minutes — now compete with email as a widespread mode of communication in the workplace. Employees use these tools for casual communications with colleagues down the hall, and increasingly to communicate with customers, vendors, suppliers and other people outside of their employer's network....

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