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Expert Analysis

What Firms Need To Know About The FCA Consumer Duty

By Julie Patient, Mark Aengenheister and Virginia Montgomery ( June 13, 2023, 12:33 PM BST) -- The U.K. Financial Conduct Authority executive director of consumers and competition, Sheldon Mills, delivered a speech on May 10 marking less than three months until the first consumer duty implementation deadline. The FCA warned that financial services firms can expect swift action if they ignore the consumer duty or pose harm to consumers.[1]...

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