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Expert Analysis

Interpreting Newly Released Consumer Fraud Complaints Data

By David Allinson and Damien O'Malley ( January 6, 2025, 3:20 PM GMT) -- The Financial Ombudsman Service published its yearly complaint data in November, revealing that complaints regarding fraud, scams, current accounts and credit cards between July and September 2024 hit record levels, rising more than 50% compared to the same period in 2023.[1] The data provides a breakdown of the areas where complaints appear to have increased the most....

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