Law360, New York ( March 25, 2015, 10:39 AM EDT) -- Did your company recently upgrade its phone systems to voice over Internet protocol service ("VOIP"), which utilizes the Internet to make telephone calls? One of the featured benefits of VOIP is the ease of digitally recording telephone calls. No courts have fully addressed the lawfulness of using VOIP services to record all phone calls under federal and state laws, but courts likely will apply the same framework used to examine the lawfulness of traditional telephone recordings.[1] While there are certainly benefits to recording phone calls through VOIP, many employers are unaware of the legal risks of doing so and could find themselves facing a class action for doing so....