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CFPB Says Navient Hurt Borrowers Through Sloppy Servicing

By Diana Novak Jones ( January 18, 2017, 5:24 PM EST) -- The Consumer Financial Protection Bureau filed a lawsuit in Pennsylvania federal court Tuesday against the country's largest student loan servicer, Navient Corp., accusing the company of steering borrowers to more expensive repayment plans and creating obstacles to their right to lower their monthly payments....

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