Consumer Protection

  • December 05, 2024

    Charter Settles For $1.1M After FCC Emergency Alert Probe

    Charter has agreed to pay $1.1 million to end an investigation by the Federal Communications Commission into whether the cable giant failed to properly keep emergency alert devices online during an FCC test of the system last fall.

  • December 05, 2024

    Audible's Expiring Membership Credits Illegal, Consumer Says

    Audible Inc. is the target of a proposed class action accusing the audiobook retailer of selling credits that expire after one year, in violation of Washington consumer law.

  • December 05, 2024

    Carriers Must Shield Networks From Attacks, FCC Chair Says

    The head of the Federal Communications Commission called Thursday for "urgent action" from U.S. telecom carriers to protect their networks in the wake of the recent Salt Typhoon cyberattack, and said the agency could soon rule that telecoms are affirmatively required under law to try to prevent such intrusions.

  • December 05, 2024

    Barclays GC To Join A&O Shearman Cyber Team

    A&O Shearman has tapped the current general counsel for Barclays Execution Services to co-head its global cybersecurity team, the firm announced Thursday, with the lawyer set to make the jump early next year.

  • December 05, 2024

    Airbnb Customers Drop 'Assistance Fee' Suit Against Insurers

    A proposed class of Airbnb customers permanently dropped a suit accusing two of the company's insurance providers of violating Washington state law by charging an "assistance fee" when selling travel coverage.

  • December 05, 2024

    DEI Provision Dooms Boeing's 737 Max Plea Deal

    A Texas federal judge on Thursday rejected Boeing's plea agreement in its 737 Max criminal conspiracy case, finding flaws in how the U.S. Department of Justice intended to use race and diversity to select an independent compliance monitor to oversee Boeing, and how the court was cut out of that process.

  • December 05, 2024

    French Antitrust Regulator Fines Airlines €14.6M For Collusion

    France's competition authority has hit two airlines with fines totaling €14.6 million ($15.3 million) after it concluded that they had colluded to inflate ticket prices while reducing services for "captive customers" on French Caribbean islands.

  • December 04, 2024

    Ford Must Face Claims Over Vendor's Website Chat Access

    A California federal judge has narrowed but refused to toss a revised putative class action accusing Ford Motor Co. of allowing a third-party software provider to eavesdrop on website chats, finding that the plaintiff had adequately alleged that the automaker was "aware" of the vendor's allegedly unlawful conduct. 

  • December 04, 2024

    Meta Genocide Defense Spurs 'Yeah Right' From 9th Circ.

    Ninth Circuit judges doubted Wednesday whether women fleeing genocide of the Rohingya people in Myanmar could have realistically investigated Facebook's role in spreading disinformation and called a lawyer, with one judge calling the defense argument "silly" and another judge responding, "yeah right."

  • December 04, 2024

    Rep. Hill Vows To Tackle Crypto 'De-Banking' In Next Congress

    Lawmakers on both sides of the aisle plan to investigate alleged government efforts to cut off cryptocurrency businesses from the traditional banking system, Rep. French Hill, R-Ark., said Wednesday during a House Financial Services Committee hearing that also saw its retiring chair feted with a celebration of bow ties.

  • December 04, 2024

    Quaker Beats 'Simply Granola' False Ad Suit, For Now

    An Illinois federal judge has freed the Quaker Oats Company from a putative class action alleging it deceived consumers into believing its "Simply Granola" product contained only oats, honey, raisins and almonds, saying no reasonable consumer would conclude those were the only ingredients based on the products' label.

  • December 04, 2024

    Keesal Young Sued Over Data Breach Affecting 316K People

    Law firm Keesal Young & Logan failed to secure Social Security and passport numbers, medical information and other sensitive personal information of over 316,000 people and waited more than five months to inform potential victims of the data breach, a proposed class action filed Tuesday in California federal court alleges.

  • December 04, 2024

    Acima Can't 'Outrace' CFPB To Texas Court, Utah Judge Says

    A Utah federal judge has smacked down a bid by Rent-A-Center affiliate Acima to move its fight against a Consumer Financial Protection Bureau lawsuit to Texas, where the lease-to-own fintech filed a slightly earlier, preemptive challenge to the agency's jurisdiction that remains pending.

  • December 04, 2024

    Solar Co. Targeted By Conn. AG Denies Deceiving Consumers

    Bright Planet Solar Inc. has denied the Connecticut attorney general's claims that it lured unsuspecting consumers into signing long-term contracts without adequate consent and performed unauthorized home improvements, telling a court that it acted in concert with "reasonable commercial practices."

  • December 04, 2024

    Debt Relief Co. Agrees To Be Banned Under CFPB Settlement

    The Consumer Financial Protection Bureau informed a California federal court that a purported debt relief services company and its owner have agreed to cease operations and pay civil penalties for allegedly charging customers illegal upfront fees.

  • December 04, 2024

    Live Nation Shields Legal Strategy Emails From DOJ Scrutiny

    A Manhattan federal judge rejected the U.S. Department of Justice's bid to see emails between Live Nation Entertainment Inc. lawyers and counsel for arena operator Oak View Group, holding Wednesday that these communications discussed a joint legal strategy for the government's antitrust investigation.

  • December 04, 2024

    9th Circ. Won't Allow Bookseller Group In FTC's Amazon Suit

    An independent bookstore association can't join the government's antitrust lawsuit against Amazon, the Ninth Circuit said Wednesday, with the panel's majority agreeing with the Federal Trade Commission and e-commerce giant that the trade group's allegations involve different anticompetitive conduct in different markets.

  • December 04, 2024

    9th Circ. Mulls Waiting To Weigh In On Amazon Suicide Suit

    A Ninth Circuit panel Wednesday appeared open to waiting for the Washington Supreme Court to clarify the state's duty-to-warn statute before deciding whether to revive allegations Amazon.com negligently sold chemicals used in suicides while one judge observed that Amazon created an algorithm that recommended lethal product-mixes, "so it's intentional."

  • December 04, 2024

    Yelp Blasts Paxton's Anti-Abortion Center Suit As 'Bad Faith'

    Yelp is urging the Ninth Circuit to revive its bid to block Texas Attorney General Ken Paxton's lawsuit alleging the review service misinformed users with disclaimers about limited medical services at crisis pregnancy centers, arguing Wednesday it should've been allowed to pursue discovery to show Paxton sued in bad faith.

  • December 04, 2024

    Boeing, Spirit Say Flyers Can't Forum-Shop 737 Blowout Suit

    Boeing, Spirit AeroSystems and Alaska Airlines have blasted an attempt by passengers to redo their suit over January's 737 Max 9 door plug blowout, saying the plaintiffs are improperly forum-shopping when their case is set for a consolidated bench trial in Washington federal court.

  • December 04, 2024

    Starbucks Brass Face Derivative Suit Over 'Reinvention' Flop

    Officers and directors of coffee chain Starbucks are facing shareholder derivative claims over the company's so-called Triple Shot Reinvention strategy after the company disappointed the markets in April with updates about the plan.

  • December 04, 2024

    RealPage Says DOJ's Antitrust Markets 'Hide The Ball'

    RealPage has urged a North Carolina federal court to throw out the government's antitrust case against it, arguing that enforcers have not shown that use of its software is raising rental rates in any part of the country and that landlords use it to offer competitive rents.

  • December 04, 2024

    Chase Will Settle Calif. Atty's Mortgage Rate-Lock Suit

    JPMorgan Chase Bank NA has reached a tentative, individual settlement with an attorney suing it for allegedly gouging him and other borrowers with sham mortgage rate-lock deals, heading off a potential class action.

  • December 04, 2024

    Frontier To Pay $288K FCC Fine Over Broadband Data

    Frontier Communications has agreed to pay almost $288,000 to end a Federal Communications Commission probe into a Wisconsin agency's claims that the internet service provider submitted inaccurate information to the FCC during a challenge to data used in mapping national broadband service, according to a consent decree made public Wednesday.

  • December 04, 2024

    Amazon Held To Prior Fights, Ongoing Rules In Antitrust Row

    Amazon.com Inc. can't duck updated consumer antitrust suits because it failed to raise some arguments against prior iterations and because plaintiffs adequately alleged substantial, ongoing anticompetitive conduct and effects from rules punishing sellers who offer their goods cheaper elsewhere, according to a decision unsealed in Washington federal court.

Expert Analysis

  • Exploring Practical Employer Alternatives To Noncompetes

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    With the Federal Trade Commission likely to appeal a federal court’s recent rejection of its noncompete ban, and more states limiting the enforceability of these agreements, employers should consider back-to-basics methods for protecting their business interests and safeguarding sensitive information, says Brendan Horgan at FordHarrison.

  • How Labeling And Testing May Help Reduce PFAS Litigation

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    As regulators take steps to reduce consumers’ exposure to per- and polyfluoroalkyl substances, also known as forever chemicals, companies can take a proactive approach to mitigating litigation risks not only by labeling their products transparently, but also by complying with testing and marketing standards, says Sarah La Pearl at Segal McCambridge.

  • It's No Longer Enough For Firms To Be Trusted Advisers

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    Amid fierce competition for business, the transactional “trusted adviser” paradigm from which most firms operate is no longer sufficient — they should instead aim to become trusted partners with their most valuable clients, says Stuart Maister at Strategic Narrative.

  • Avoid Getting Burned By Agencies' Solar Financing Spotlight

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    Recently coordinated reports and advisories from the U.S. Department of the Treasury, the Consumer Financial Protection Bureau and the Federal Trade Commission maximize the spotlight on the consumer solar financing market and highlight pitfalls for lenders to avoid in this burgeoning field, says Mercedes Tunstall at Cadwalader.

  • Calif. Bill, NTIA Report Illustrate Open-Model AI Safety Debate

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    The National Telecommunications and Information Administration’s balanced recommendations for preventing misuse of open artificial intelligence models, contrasted with a more aggressive California bill, demonstrate an evolving regulatory debate about balancing democratic access to this powerful new technology against potential risks to the public, say Stuart Meyer and Fredrick Tsang at Fenwick.

  • 'Greenhushing': Why Some Cos. Are Keeping Quiet On ESG

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    A wave of ESG-related litigation and regulations have led some companies to retreat altogether from any public statements about their ESG goals, a trend known as "greenhushing" that was at the center of a recent D.C. court decision involving Coca-Cola, say Gonzalo Mon and Katie Rogers at Kelley Drye.

  • Complying With FTC's Final Rule On Sham Online Reviews

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    The Federal Trade Commission's final rule on deceptive acts and practices in online reviews and testimonials is effective Oct. 21, and some practice tips can help businesses avert noncompliance risks, say Airina Rodrigues and Jonathan Sandler at Brownstein Hyatt.

  • 5 Credibility Lessons Trial Attys Can Learn From Harris' Run

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    In launching a late-stage campaign for president, Vice President Kamala Harris must seize upon fresh attention from voters to establish, or reestablish, credibility — a challenge that parallels and provides takeaways for trial attorneys, says Ken Broda-Bahm at Persuasion Strategies.

  • Opinion

    A Fuzzy Label With Bite: FTC Must Define Surveillance Pricing

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    The Federal Trade Commission recently issued orders to eight companies — including Mastercard, McKinsey and Chase — seeking information on "surveillance pricing," but the order doesn't explain the term or make the distinction between legal and illegal practices, leaving any company that uses personalized pricing in the dark, says Chris Wlach at Huge.

  • Assessing Algorithmic Versus Generative AI Pricing Tools

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    A comparison of traditional algorithmic pricing models and those powered by generative artificial intelligence can help regulators and practitioners weigh the pros and cons of relying on large language models to price products or services, say Maxime Cohen at McGill University, and Tim Spittle and Jimmy Royer at Analysis Group.

  • How States Are Approaching AI Workplace Discrimination

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    As legislators across the U.S. have begun addressing algorithmic discrimination in the workplace, attorneys at Reed Smith provide an overview of the status, applicability and provisions of 13 state and local bills.

  • A Preview Of AI Priorities Under The Next President

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    For the first time in a presidential election, both of the leading candidates and their parties have been vocal about artificial intelligence policy, offering clues on the future of regulation as AI continues to advance and congressional action continues to stall, say attorneys at Mintz.

  • Opinion

    Big Oil Climate Ruling Sets Dangerous Liability Precedent

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    The recent Maryland court dismissal of Baltimore's case seeking to hold BP responsible for climate damage mischaracterized the city's injuries as divorced from the conduct that caused them, and could allow companies that conceal the dangers of their products to escape liability, says Randall Abate at George Washington University Law School.

  • DOJ Must Overcome Hurdles In RealPage Antitrust Case

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    The U.S. Department of Justice's recent claims that RealPage's pricing software violates the Sherman Act mark a creative, and apparently contradictory, shift in the agency's approach to algorithmic price-fixing that will face several key challenges, say attorneys at Clifford Chance.

  • What To Know About CFPB Stance On Confidentiality Terms

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    A recent circular from the Consumer Financial Protection Bureau represents a growing effort across government agencies to address overbroad confidentiality agreements, and gives employers insight into the bureau's perspective on the issue as it relates to the Consumer Financial Protection Act, say Holly Williamson and Elizabeth King at Hunton.

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