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Expert Analysis

Empathy In Mediation Offers A Soft Landing For Disputes

By Eydith Kaufman ( November 1, 2024, 4:00 PM EDT) -- As both a mediator and an attorney, I have always felt the need to portray my empathy for others, my strength and resilience, while seeking to hide or minimize any weaknesses or vulnerabilities. Just days ago, I could never imagine sharing personal details of my life — and my vulnerability — publicly. But now I realize that an important part of empathy is having the courage to share your humanity with others. . . .

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