By Vanessa Pinto Villa ( June 18, 2018, 9:52 PM EDT) -- Increased competition from alternative legal service providers, growing in-house law departments, new software technologies and even the Big Four accounting firms are redefining the legal industry. As they look to tackle the challenges of today's fiercely competitive landscape, law firms are tasked with finding new ways to increase profitability and responsiveness while maintaining top-quality work product and reasonable fees. Keeping pace demands an approach that takes into account the need to better capture, manage and share a firm's collective knowledge and expertise. With this in mind, many believe that knowledge management is a key component to supporting a more efficient operation, strengthening relationships with existing clients and winning new business....