Law360, New York ( March 28, 2013, 8:57 AM EDT) -- As law firms recover from the aftermath of the recent financial and economic crisis, litigation support departments find themselves at a crossroads of a number of transformations currently sweeping the profession. The changes confronting the legal profession include technological advances in e-discovery and related technologies, pressures for cost reduction through project management, alternative fee arrangements, legal process design, and the threats and opportunities posed by legal process outsourcers. The combination of these disruptive forces has caused fundamental shifts in the role of the litigation support department and the skills required of litigation support professionals....
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