Live Chat Co. Wins $30M In Jury Trial Over Trade Secrets Theft

By Hannah Albarazi ( June 17, 2021, 8:14 PM EDT) -- Sequoia Capital-backed customer service technology company [24]7. ai ripped off trade secrets belonging to rival LivePerson and engaged in unfair competition that helped it land contracts with heavyweights like Sears and Capital One, a California federal jury found Thursday, awarding the live chat company $30 million in damages. . . .

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